Frequently asked questions

Broadcast of Songs During Services


As no live singing is allowed, we will assist the church and family to prepare their chosen hymns and assist to broadcast it during the wake and funeral services to provide a meaningful service.




Live Video Streaming Services


This optional service is available to enable friends and families to participate in the wake/vigil and funeral services live online.

A recorded copy will also be provided for the family.




Online Donations to Families


Families may appoint a PayNow account of a family member to receive donations. This will be posted on the online memorial.




Online Memorial


All in one online obituary to allow friends to:

1. Find details of the funeral wake and services
2. Be guided to register for the visit on the registration form 3. Access Live Stream details for each service

4. Leave messages of condolences for the family

5. Contribute donations to the family via Pay Now (if applicable)




Online Visitor Reservation


Complimentary online reservation system to allow visitors to reserve a visiting time slot and plan their visits.

Capacity limit is automatically managed to allow guests to stagger their visit times.

Allowing families to keep within the regulated maximum number of persons at any one time with minimal coordination and logistical stress.